Guest places on events will be allocated on a first come first served basis. Completing a booking form does not guarantee a place.
An acknowledgement e-mail will automatically be generated advising you that your booking has been received and an invoice will following within 14 days. If this is not received please contact firstname.lastname@example.org or telephone 029 2049 5861.
Guests will be allocated a place once a completed booking form has been received and an invoice has been sent out from the office.
Joining instructions will be sent approximately 10 days prior to the event confirming the date, time, location and event details. Please contact email@example.com if you have not received the joining instructions at least 5 days prior to the event.
Telephone bookings are not accepted.
Cancellation of events
VQ Day Wales reserves the right to amend or cancel any event, times, dates or published prices. Changes to prices, times and dates will be advised before the event start date and any event already paid for in full will not be subject to the increased price.
As an event may be cancelled up to four weeks prior to its start date, we recommend that guests do not make travel or accommodation arrangements before this time. Any travel or accommodation costs incurred are entirely the delegate’s responsibility. VQ Day Wales does not accept any liability for reimbursement of any costs incurred whatsoever in relation to its events.
Where an event has been cancelled, guests will be offered an alternative date for the same event, a credit towards another event or a refund.
Cancellation of booking:
Where a firm booking has been accepted by VQ Day Wales and is subsequently cancelled, the customer will be liable for the following charges. All cancellations must be received in writing at least 14 days prior to the event.
22 days or more prior to the event – no fee
15-21 days prior to the event – 50% of event fee
14 days or less (or failure to attend) – 100% of event fee
By booking onto a VQ Day Wales event you are agreeing to the above terms and conditions.