Lisa Winter’s passion for training and continuing professional development has benefited the general insurance sector in Wales. She now works full time for Arthur J Gallagher in Llantrisant as regional continuous improvement manager. Such is her dedication to her training role that 98% of her learners achieved their full framework in 2015-2016.
“I am keen to support my learners and try to encourage and motivate them at all times. I try to lead by example, especially with regards to professional qualifications and learners having a positive and successful learning journey.”