The Maintenance Multi-Trade Apprenticeship is designed to meet the needs of the maintenance industry. Tai Tarian has found that the apprenticeship has increased productivity, reduced costs and encouraged employees to work smarter.
First time fixes have enabled the housing association to take on and complete more jobs with a higher tenant satisfaction rate, as the number of compliments has risen while complaints have fallen. The housing association supports staff through from Traineeships to Apprenticeships and Higher Education courses.
“Benefits of having a highly trained workforce include being able to address critical skills gaps and prepare the workforce for future skill requirements, including succession planning,” said Jaime Greig, Tai Tarian’s senior operations officer.